Nous vous apportons l’expertise ciblée en terme d’expérience client. Ceci de la manière dont vous allez créer le premier contact jusqu’à nourrir une relation commerciale de confiance profitable, et ce dans la durée.
Sur base de nos audits, nous améliorons l’approche de vos clients.
Nous impliquons vos employés dans l’expérience commerciale pour favoriser la rétention.
Nous révisons votre flux d’acquisition du canal tant traditionnel que numérique (UX / UI) afin d’implémenter une stratégie commerciale holistique percutante.
Ce parcours sera apprécié par vos clients et envié par vos concurrents grâce aux quelques ingrédients secrets dont nous vous ferons bénéficier.
Discutons de vos objectifs commerciaux et découvrez tout ce que nous pourrions mettre en place pour vous faire profiter d’une meilleure expérience client, d’une plus forte implication au sein de votre département commercial, pour une expérience de vente complète et efficace.
Prenez RDV :
Nos valeurs d'entreprise sont :
Notre objectif est de vous accompagner efficacement sur le long terme.
I had the opportunity to work with Charlène on several ambitious projects. She’s always open to fresh ideas and digital strategy has no secret for her. A real top-gun in the Digital Belgiun Sphere, Charlène has a bright mind and clear objectives. Great personality and a lot of smiles also ?
Charlène is someone you absolutely want in your team. She is extremely focused on the business goal and brings the right people together to ensure smooth execution. Her doer mindset and positive energy make her the perfect driver for any ambitious project. Highly recommended!
I already had the opportunity to work with Charlène on several projects, including a rather difficult one. She is efficient, hardworking and persevering. She brings a lot of original ideas to find solutions to problems. She also has a very modern vision of what a work environment should be and develops the actions needed to transform it.
I met Charlène about a year ago – during the pandemic. We were in need of new French and Italian speaking Sr. Advisors who could speak with Microsoft, Mitel and other channel partners about their business needs, challenges and successes as well as evaluate their sales processes and the quality against benchmarks of the customer experience they were offering. Charlène stepped right in on Day One. Understood what we were looking to accomplish, embraced the commercial focus we strive for and delivered on time to spec. She even brought along other highly experienced Advisors. Together, we delivered recommendations that influenced FY22 programmes, business directions and new offer launches. Very much enjoy working with Charlène.
Charlène was a great professional to work with. We worked together at CERHUM to develop Marketing tools and she helped us a lot to get strategic and mount creative contents. It is so easy to work together with her. She is very flexible, dynamic, positive-minded and proactive.
Non seulement des compétences multiples complémentaires, mais avec le sourire et un enthousiasme communicatif. C’est un vrai plaisir de pouvoir compter sur toi Charlène !
En tant que client de CRE P&C, et heureux de l’être, je peux confirmer les dires de Charlene. Une approche multi-talents, endogène et exogène. Je recommande chaudement !
During my mission at VOO, I had the opportunity to work together with Charlène in streamlining and prioritizing strategic programs. Charlène is an open-minded and communicative person with an ever positive mindset who likes to reach out to others throughout the organization. Her talent for creativity and originality allows her to combine conceptual thinking with the ability to develop workable and practical solutions.
Bright mind. Fast thinker. Out of the box. Solutions minded. Team player. Great personality.
For about 1 year I’m working closely with Charlène on innovative digital projects she drives as Group Innovation Manager. As member of the Board at ØPP, she’s also my partner in crime in building a cutting edge Startup Studio in Belgium. If I had to describe Charlène in 3 words, I would say : energy – empathy – « can do » mentality. Charlène is able to embrace tough challenges and find creative ways to achieve success even if very tough situation or coordinating different people, mindsets, cultures. As everyone around her, I can see on a daily basis how great she is at infusing innovation and change into both small and large teams.
Charlène, nei pochi (purtroppo) mesi trascorsi in Aletti, ha dimostrato un impegno costante, abbinato ad un forte orientamento ai risultati. Il tutto è spinto dalla passione e dall’entusiasmo che ha sempre messo nella sua attività. La sua « solarità » le ha permesso di essere accolta e, oggi, di essere da tutti ricordata con grande simpatia. Charlène, grazie anche alla sua visione allargata ed alle sue esperienze internazionali, ha portato un contributo sostanzioso alla nostra struttura.
clients satisfaits de nos prestations
missions effectuées avec succès
pays dans lesquels nous travaillons