Nos services

CRE Projects & Consulting vous accompagne à chaque étape de votre ambition professionnelle. Nous définissons avec vous la stratégie et les actions à mettre en œuvre pour atteindre l'objectif fixé.

Les valeurs fondamentales de l’entreprise sont l’engagement, la fiabilité et l’efficacité. C’est pourquoi nous vous proposons un service basé sur vos besoins.

CRE Projects & Consulting possède une expertise multisectorielle en matière de stratégies d’entreprise et d’expérience client. Nous considérons ces domaines d’un point de vue humain et numérique.

Notre agence sera votre meilleur allié dans la gestion du changement et de l’innovation. En effet, pour ces domaines spécifiques, le capital humain est encore une fois un élément majeur à considérer.

Nous sommes particulièrement efficaces dans la création de synergies, l’établissement de relations (partenariats et autres) ainsi que dans la gestion et la création de nouveaux produits et services.

Au fait des stratégies de marketing digital et de croissance, CRE Projects & Consulting saura vous positionner face à vos clients et utilisateurs grâce à notre vision « User-Centric ». Nous envisageons les expériences de navigation et les interfaces numériques comme l’un des paramètres essentiels de nos stratégies commerciales.

NOS SERVICES

STRATÉGIE D’ENTREPRISE ET COMMERCIALE

SATISFACTION DU CLIENT ET EXPÉRIENCE DE VENTE (PROGRAMME DE 6 MODULES)

ENQUÊTES MYSTERY SHOPPING & AUDIT

ORIENTATION CLIENT/UTILISATEUR
(B2C, B2B, B2E, …)

GESTION DE PROJET

MARKETING ET COMMUNICATION

GAMIFICATION

COMMUNITY MANAGEMENT

GESTION DE L’INNOVATION

GESTION DU CHANGEMENT

STRATÉGIE NUMÉRIQUE

CRÉATIVITÉ (ATELIERS ET MÉTHODOLOGIES)

FORMATION ET COACHING

Satisfaction du client et expérience de vente !

Ce que nos clients disent de nous ...
Nicolas Dantinne
IT Digital Manager

I had the opportunity to work with Charlène on several ambitious projects. She’s always open to fresh ideas and digital strategy has no secret for her. A real top-gun in the Digital Belgiun Sphere, Charlène has a bright mind and clear objectives. Great personality and a lot of smiles also ?

Thomas Paris
MAD Kings
Head of Growth

Charlène is someone you absolutely want in your team. She is extremely focused on the business goal and brings the right people together to ensure smooth execution. Her doer mindset and positive energy make her the perfect driver for any ambitious project. Highly recommended!

Damien Ernst
Cofounder at Blacklight Analytics
Prof. at the University of Liège

I already had the opportunity to work with Charlène on several projects, including a rather difficult one. She is efficient, hardworking and persevering. She brings a lot of original ideas to find solutions to problems. She also has a very modern vision of what a work environment should be and develops the actions needed to transform it.

Leahanne Hobson
ALINEA PARTNERS
CEO

I met Charlène about a year ago – during the pandemic. We were in need of new French and Italian speaking Sr. Advisors who could speak with Microsoft, Mitel and other channel partners about their business needs, challenges and successes as well as evaluate their sales processes and the quality against benchmarks of the customer experience they were offering. Charlène stepped right in on Day One. Understood what we were looking to accomplish, embraced the commercial focus we strive for and delivered on time to spec. She even brought along other highly experienced Advisors. Together, we delivered recommendations that influenced FY22 programmes, business directions and new offer launches. Very much enjoy working with Charlène.

Grégory Nolens
CERHUM
CSO & Founder

Charlène was a great professional to work with. We worked together at CERHUM to develop Marketing tools and she helped us a lot to get strategic and mount creative contents. It is so easy to work together with her. She is very flexible, dynamic, positive-minded and proactive.

Vincent Lion
VLC Strategic Digital Solutions
CEO

Non seulement des compétences multiples complémentaires, mais avec le sourire et un enthousiasme communicatif. C’est un vrai plaisir de pouvoir compter sur toi Charlène !

Charles Nollet
KOALA Crowdlending Platform
CEO

En tant que client de CRE P&C, et heureux de l’être, je peux confirmer les dires de Charlene. Une approche multi-talents, endogène et exogène. Je recommande chaudement !

Kristiaan Pauwels
VOO
Business Consultant

During my mission at VOO, I had the opportunity to work together with Charlène in streamlining and prioritizing strategic programs. Charlène is an open-minded and communicative person with an ever positive mindset who likes to reach out to others throughout the organization. Her talent for creativity and originality allows her to combine conceptual thinking with the ability to develop workable and practical solutions.

Manuel Pallage
NSI IT Software & Services
CEO

Bright mind. Fast thinker. Out of the box. Solutions minded. Team player. Great personality.

Dominique Mangiatordi
ØPP startup studio
CEO

For about 1 year I’m working closely with Charlène on innovative digital projects she drives as Group Innovation Manager. As member of the Board at ØPP, she’s also my partner in crime in building a cutting edge Startup Studio in Belgium. If I had to describe Charlène in 3 words, I would say : energy – empathy – « can do » mentality. Charlène is able to embrace tough challenges and find creative ways to achieve success even if very tough situation or coordinating different people, mindsets, cultures. As everyone around her, I can see on a daily basis how great she is at infusing innovation and change into both small and large teams.

Fabrizio Sgarlini
Banca Aletti - Banco Popolare di Milano
HR Officer

Charlène, nei pochi (purtroppo) mesi trascorsi in Aletti, ha dimostrato un impegno costante, abbinato ad un forte orientamento ai risultati. Il tutto è spinto dalla passione e dall’entusiasmo che ha sempre messo nella sua attività. La sua « solarità » le ha permesso di essere accolta e, oggi, di essere da tutti ricordata con grande simpatia. Charlène, grazie anche alla sua visione allargata ed alle sue esperienze internazionali, ha portato un contributo sostanzioso alla nostra struttura.